BBC's Watchdog: "Banks Still Denying Claims From Consumers"

Anne Robinson from BBC's Watchdog says, "Banks are denying customers compensation - and are turning down wholly legitimate claims by the thousands".

Fiona Phillips, also from Watchdog, commented "When judging PPI claims, they are not always right - in reality some banks appear strangely reluctant to part with their money despite all their promises to compensate". She continued, "Getting your money back can be remarkably difficult. The banks are failing spectacularly to put things right".

The Chief Ombudsman added that "Some banks even say that the customer never had PPI in the first place, but when we ask a few more questions we find that actually about a quarter of the customers did have PPI"

This Is Why You Should Use A Claim Company

The Financial Times Adviser has commented on why 100's of thousands of people use claim companies instead of going direct to the lender: "It all comes down to the fact that when customers had complaints they were often fobbed off or met with tactics designed to grind them into submission. Or they simply found the miss-selling claims procedure too complex to handle on their own."

Find Out If You Can Claim

Are you unsure if you are eligible to make a PPI claim? In most circumstances, your claims manager should be able to tell you if you are due a PPI refund.

You may even get EXTRA cash - we will also claim interest for you and the usual rate is 8% per year!

Even if you have been initially rejected by your lender, you may still have a claim, even outside of the six month deadline. We'll even handle the case if we have to appeal to the Financial Ombudsman.

We can also claim money in some cases where the lender has closed down and the Financial Services Compensation Scheme (FSCS) has determined that the firm is unable, or likely to be unable, to pay claims against it in relation to the selling of PPI and other investments on or after 14 January 2005.

Such companies include Welcome, Norton, Promise, Picture and Freedom Finance and London Scottish Bank.

How Much Are You Owed?

A claims management company can help you uncover how much you are owed as a refund, the interest you should receive and the compensation available from your PPI reclaim.


Make contact with us now. Your claims manager (not a call centre) will get back to you as soon as possible.

Your enquiry is confidential with no obligation to proceed.

Request a Call Back


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Email address (to keep you updated - 100% private, we will not share)

Address and Postcode. We send you a no-obligation claims pack via post and email which will be sent at no cost. (We will not share your address)

ppi We guarantee 100% privacy. Your information will not be shared.

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